Frequently Asked Questions
How is this 13.3-inch waterproof all-in-one PC different from consumer-grade devices
This system is designed for commercial environments where reliability and durability are critical. The waterproof protection ensures stable performance in kitchens, cafés, workshops, and healthcare facilities, where spills, steam, or moisture would quickly damage consumer devices. Unlike off-the-shelf PCs, it is optimized for continuous 24/7 operation and long-term deployment across multiple sites.
What value does the waterproof design bring to project deployment
For procurement managers and integrators, waterproofing reduces the risk of equipment failure in demanding environments. It extends the device’s lifespan, lowers maintenance costs, and minimizes downtime. This means smoother operations for restaurants, retail chains, or industrial settings where interruptions directly impact revenue and customer satisfaction.
Is the device easy to integrate with existing POS or management systems
Yes, the unit runs on a stable platform with DDR3 memory and Android/Windows compatibility options depending on configuration. It supports integration with most POS, ERP, and management systems used in retail, hospitality, and industrial projects. Our team also offers OEM and ODM support to adapt firmware, UI, or branding to match your solution.
How does the all-in-one design benefit large-scale rollouts
All-in-one integration simplifies procurement, installation, and service. Instead of sourcing monitors, CPUs, and peripherals separately, businesses receive a ready-to-use solution. This reduces deployment timelines, ensures uniformity across sites, and cuts down on compatibility issues. For distributors and integrators, this means faster delivery to clients and fewer after-sales complications.
What kind of support do you provide for distributors and integrators
We provide more than hardware supply. Our team supports bulk purchasing with consistent specifications, product lifecycle stability, and technical documentation for integration. For partners, we can assist with branding customization, enclosure modifications, and long-term delivery planning, helping you strengthen your value proposition in front of end clients.
How suitable is this PC for 24/7 operation in high-demand environments
The device is designed for continuous operation, using commercial-grade components that maintain stable performance over long hours. The IPS display provides sharp visibility from multiple angles, making it reliable in environments where staff or customers interact frequently, such as kiosks, production lines, or digital signage.
Can this product be customized for different projects or industries
Yes, we offer flexible OEM and ODM services, including logo customization, housing adjustments, software optimization, and hardware configurations. Whether you need a specific enclosure for industrial use or branded solutions for retail deployment, we adapt the product to your project’s requirements.
How do you ensure long-term supply for ongoing projects
We maintain stable production capacity and clear lifecycle planning to support projects that require consistent hardware across multiple phases. Procurement managers and system integrators can count on us for reliable supply, minimizing the risk of disruptions that often occur with consumer electronics.
